About Primera FM
London-based specialists in M&E works with expertly trained engineers supporting commercial clients across retail, hospitality and leisure.
Our Story
Primera Facilities Management
We are London-based specialists in M&E works with expertly trained engineers to support clients with Commercial & Domestic Gas, HVAC, BMS controls and fire alarm works. With a team of highly skilled engineers attending reactive works, planned/project works as well as planned maintenance visits, we offer strong facilities management support to a host of clients within the retail, hospitality, and leisure sectors.
Our team brings together industry expertise, technical knowledge, and a strong commitment to quality, as we understand how important it is for our sites to have working equipment to provide the best service for their customers. We collaborate closely with our clients to develop practical, cost-effective solutions to support the challenges they face as quickly as possible, ensuring their business keeps running effectively without disturbing their service times and customers.
What We Do
End-to-End FM Support
Our services are designed to ensure the smooth running of day-to-day operations while ensuring compliance, sustainability, and long-term asset performance. Whether you require our services for a stand-alone site or a portfolio of sites, we deliver dependable solutions backed by responsive customer support and attention to detail.
- Commercial & Domestic Gas — installation, maintenance and compliance
- HVAC and BMS controls design, installation and maintenance
- Fire alarm works and emergency lighting
- Reactive works, planned maintenance and project works
- Single-site or multi-site portfolio support
Why Choose Us
What Sets Primera Apart
Experienced & Adaptable Engineers
We pride ourselves on our team of professional, experienced and adaptable engineers, equipped with the expertise and certifications to handle any FM challenge.
Customer-Centric Service
We deliver a customer-centric service ensuring our clients are well informed from commencing a job to completing it — no surprises, full transparency.
24/7 Helpdesk
We have a reliable and responsive helpdesk available 24/7, all year round. Our emergency breakdown service guarantees a response time of no more than 4 hours.
Safety & Quality First
We have a huge commitment to safety and quality for our engineers and clients. All work meets current health and safety legislation with full compliance documentation.
Certified & Compliant
Our Accreditations
Every accreditation represents a commitment to safety, quality and compliance. Our clients can be confident that all work meets the required legal and industry standards.
All our gas engineers are Gas Safe registered, ensuring every gas installation, service and repair meets the highest safety standards.
OFTEC registration covers our oil and alternative fuel technicians, guaranteeing compliant installation and servicing.
F-Gas certification ensures our refrigeration and air conditioning engineers handle refrigerants legally and responsibly.
NICEIC approval confirms our electrical work meets BS 7671 wiring regulations and all relevant British Standards.
“As Primera FM grows, our focus remains on delivering exceptional value and service to our clients. We are proud of the relationships we have built and take pride in their loyalty to us. We look forward to onboarding new clients and supporting more organisations with their facilities management.”